Client engagement officer
Dubai|UAE - Full Time
Job Summary
The Client Engagement Officer is responsible for managing inbound website leads, seeking potential buyers through outbound approaches, and creating detailed proposals. This role requires excellent communication skills and a proactive approach to sales and client relationship management.
Key Responsibilities:
- Lead Management and Client Acquisition
- Manage and nurture website inbound leads to identify potential opportunities.
- Implement outbound strategies (emails, LinkedIn, etc.) to discover and engage potential buyers.
- Proposal Creation
- Develop detailed, persuasive proposals tailored to client needs and agency offerings.
- Collaborate with the Sales Coordinator to ensure technical accuracy and alignment.
- Sales and Client Relationship Management
- Build and maintain strong relationships with clients throughout the sales process.
- Regularly report on sales activities, lead status, and client interactions.
Skills Required
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience in sales or client relationship management, preferably in a digital agency setting.
Skills:
- Strong communication and interpersonal skills.
- Ability to create detailed and effective sales proposals.
- Proficiency in CRM tools and sales reporting.
Performance Metrics:
- Achievement of sales targets.
- Growth in new client accounts.
- Client satisfaction and retention rates.
Perks:
- Fixed salary with a competitive compensation structure on achieving targets.
- Agency culture offering a great environment and growth opportunities, akin to a startup but without extensive work hours.
