How Nuox Extends Uninterrupted Web Application Development Services?
At Nuox, we continue to deliver high-quality services to our clients in the event of a disruption or crisis, through our Business Continuity Management (BCM), which involves developing and implementing plans and procedures to ensure that a business can continue to operate in the event of an incident or crisis.
What is Business Continuity Management?
Business Continuity Management (BCM) is a form of crisis management in which we develop and implement plans and procedures to ensure that a business operates continually in the face of an unforeseen event, undeterred. It consists of identifying potential risks, developing mitigation strategies, implementing procedures to minimize disruptions, and maintaining operations during an incident.
How is NUOX Implementing BCM Internally?
At NUOX, we have devised a comprehensive and robust BCM plan which ensures that we are able to maintain our operations and continue delivering high-quality services to our clients in the wake of a crisis. Our BCM plan involves several key steps such as:
- Business Impact Analysis (BIA)
We conducted a Business Impact Analysis (BIA) that identifies key business functions and services and determines the impact of an unforeseen and unfavorable event on each process and service. We further define recovery time objectives (RTOs) and recovery point objectives (RPOs) for each function and service and note critical resources, including personnel, technology, and infrastructure.
- Risk Assessment
We conduct an adept risk assessment that helps us identify potential threats to our operations, including natural disasters, technical failures, cyber attacks, and staff absences. We then, analyze each threat’s likelihood and potential impact and prioritize the risks based so on and so forth.
- Strategies for Response
We develop procedures for activating the BCM plan, with defined roles and responsibilities for key personnel, well-charted communication plans for internal and external stakeholders, robust backup and recovery procedures for critical data and systems, established alternative locations for operations in case of a facility outage, and map out a plan for restoring normal operations after an incident.
- Testing and Training
Much like any other emergency or evacuation drills, we also test our BCM plan regularly, to litmus test its effectiveness and conduct training sessions for staff to ensure they are familiar with the plan and their roles.
At NUOX, we recognize the importance of Business Continuity Management in ensuring that we can continue delivering high-quality services to our clients during a disruption or crisis. By implementing a comprehensive BCM plan, we can minimize the impact of disruptions on our business operations, ensure the continuity of our services, and maintain the faith of our clients.